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A commonly held assumption is that strategies and methods that have been successful will continue to be successful. This complacent attitude smothers the necessary perspective of "is this still the best way, or can we do it differently and better?"

Successful leaders respond to uncertain and unstable situations by strengthening their capabilities to embrace diverse perspectives, use critical thinking skills and take prudent risks, seize game-changing opportunities, while managing expectations, developing motivation, and building alignment and collaboration among their people.  


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